PRIVACY POLICY

This Privacy Policy ("Policy") describes how Brixton & Co Consulting, the entity operating Bharat Business Networks ("Company", "we", "us", "our"), collects, uses, processes, stores, and protects personal data through www.bharatbusinessnetworks.com ("Platform").

This Policy forms an integral part of the Platform's Terms & Conditions. By accessing or using the Platform, registering an account, or purchasing a subscription, you agree to the collection and use of information in accordance with this Policy.

1. PLATFORM NATURE & APPLICABILITY

The Platform provides subscription-based, non-tangible, digitally delivered business networking and marketplace services intended strictly for business, professional, and commercial use.

This Policy applies to:

• Visitors to the Platform
• Registered users
• Subscribers
• Business representatives
• Vendors and partners

The Platform is not intended for personal consumer use.

2. LEGAL FRAMEWORK

This Policy is structured in compliance with:

• The Digital Personal Data Protection Act, 2023 (India)
• Information Technology Act, 2000
• Applicable RBI payment processing guidelines

3. INFORMATION WE COLLECT

3.1 Personal & Business Information

We may collect:

• Full name
• Email address
• Phone number
• Business name
• Designation
• Business address
• GST details (if provided)
• Industry category
• Business description
• Uploaded logos or media

3.2 Account & Platform Usage Data

• Login credentials (encrypted)
• Subscription plan details
• Dashboard activity
• Marketplace participation
• Lead interactions

3.3 Payment Information

Payments are processed through authorized third-party payment gateway providers.

The Company does NOT store:

• Full credit/debit card numbers
• CVV numbers
• Banking PINs
• Net banking credentials

Payment information is securely processed by the payment gateway in accordance with RBI regulations.

In case of EMI transactions, relevant transaction data may be shared with authorized banks/NBFCs strictly for processing and verification.

3.4 Technical Data

• IP address
• Device type
• Browser type
• Cookies
• Usage analytics
• Log data

3.5 Communication Data

• Support requests
• Email communications
• Feedback
• Notices related to subscription

4. PURPOSE OF DATA PROCESSING

Your data may be used to:

• Create and manage accounts
• Provide subscription-based digital access services
• Issue credibility badges
• Facilitate business leads
• Enable marketplace participation
• Process payments and EMI transactions
• Provide customer support
• Prevent fraud and misuse
• Enforce Terms & Conditions
• Comply with legal obligations
• Improve platform performance

The Company does not sell personal data.

5. LEGAL BASIS FOR PROCESSING

Data is processed based on:

• User consent
• Contractual necessity (subscription agreement)
• Compliance with legal obligations
• Legitimate business interests

Where processing is based on consent, users may withdraw consent subject to legal or contractual limitations.

6. DATA SHARING & DISCLOSURE

We may share data with:

• Payment gateway providers
• Banks/NBFCs (for EMI processing)
• Hosting and cloud service providers
• IT and analytics service providers
• Legal or regulatory authorities (if required by law)

All third-party processing is limited to authorized purposes.

We do not trade, rent, or sell personal data.

7. DATA RETENTION

We retain data:

• For the duration of active subscription
• As required under Indian tax and regulatory laws
• For fraud prevention and dispute resolution
• For enforcement of contractual rights

Upon account termination or deletion request, data may be anonymized or securely deleted, unless retention is required by law.

8. DATA SECURITY

We implement reasonable technical and organizational safeguards, including:

• SSL encryption
• Secure server infrastructure
• Access controls
• Restricted internal access
• Regular monitoring

However, no system is completely immune to security risks.

9. USER RIGHTS

Subject to applicable law, users may request:

• Access to personal data
• Correction of inaccurate data
• Deletion of personal data (subject to legal retention obligations)
• Withdrawal of consent (where applicable)

Requests may be submitted through the contact information below.

Deletion requests do not automatically entitle users to refunds and remain subject to the Cancellation & Refund Policy.

10. COOKIES & TRACKING

The Platform uses cookies and similar technologies to:

• Enhance user experience
• Analyze usage patterns
• Improve platform functionality

Users may disable cookies through browser settings; however, certain features may be affected.

11. MARKETING COMMUNICATIONS

We may send:

• Subscription reminders
• Platform updates
• Feature announcements
• Business-related communications

Users may opt out of marketing communications via written email requests.

Transactional or compliance-related communications cannot be opted out of.

12. CHILDREN'S PRIVACY

The Platform is intended for users above 18 years of age engaged in business or professional activities.

We do not knowingly collect data from minors.

13. CROSS-BORDER DATA PROCESSING

Where technology infrastructure or service providers are located outside India, data may be processed internationally.

Such transfers are carried out with reasonable safeguards and contractual protections.

14. LIMITATION OF LIABILITY

The Company shall not be liable for:

• Unauthorized access resulting from user negligence
• Third-party breaches beyond reasonable control
• Financial disputes between users and EMI providers

Liability remains subject to the Terms & Conditions of the Platform.

15. GRIEVANCE OFFICER

In compliance with applicable Indian laws:

Grievances will be acknowledged within 48 hours and resolved within reasonable timelines.

16. GOVERNING LAW & JURISDICTION

This Privacy Policy shall be governed by the laws of India.

Any disputes arising in connection with this Policy shall be subject to the exclusive jurisdiction of courts located in Bengaluru, Karnataka.

17. POLICY UPDATES

We reserve the right to update this Privacy Policy at any time.

The updated version will be posted on the Platform with a revised Effective Date.

Continued use of the Platform constitutes acceptance of the revised Policy.

18. CONTACT INFORMATION